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We take as much care in shipping your order as we do in making our confections.
Orders received by 2pm PST will be shipped same day.
Orders received after 2pm will be processed on the next business day.
Shipments are sent via UPS and can only be delivered to a street address in the U.S.
We cannot ship to international destinations or P.O. Boxes.
Valentine's Day Recommended Shipping Dates
Ground Shipping - Order by 2 pm Friday, February 5th
2Day Shipping - Order by 2 pm Wednesday, February 10th
Next Day Shipping - Order by 2 pm Thursday February 11th
Warm Weather Shipping
Chocolate requires special handling during warm weather. To ensure the highest quality
product upon arrival, we will check the temperature at the recipient address.
If the recipient address is above 72 degrees Farenheit, it will need to be shipped via
2Day or overnight. We will contact you in the event that the weather in your area is not
suitable for Ground shipping.
Most orders place May 1 - September 30 require 2nd Day or Next Day Air.
In some cases, you order may need to be packed in an insulated box
with re-usable ice packs to protect your order.
If you have any questions about the availability of ground shipping to your area,
please call us at 415.255.1443.
However, we cannot guarantee shipments sent via Ground during the Warm Weather period.
Please arrange for someone to receive the package or advise the recipient
that a package is due. When possible, we recommend that the package is sent to a
business address. We are not responsible for packages left unattended.
Shipping Methods
-From October 15 - May 1 we ship Overnight, 2nd Day, and Ground shipping via UPS.
-From May 2 - October 14 we offer 2nd Day, Next Day Air only, and a limited Ground shipping option.
Address Verification
Please review your shipping information carefully before submitting your order.
We are not responsible for packages returned as undeliverable.
Should a package need to be re-shipped, you will be contacted and a second shipping charge will apply.
We cannot guarantee quality of product that is re-shipped.
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